BT CNTT INVEST LIMITED (“Hostedlic”) reserve the right to suspend or cancel with immediate effect, access to any service, when Hostedlic decide the account is being used inappropriately, or otherwise. Hostedlic reserve the right to amend the terms and conditions at any time. It is the customer’s duty to check for changes in terms and conditions.
Acceptable Use of Service
Licenses and accounts are for the use of the primary owner only. Account holders are not permitted to “borrow”, “lend” or “sell”, their leased license to any third party. Account holders are not permitted to “borrow” or “lend”, their owned license to any third party.
BT CNTT INVEST LIMITED hold the right to refuse service and/or access to any party.
Accounts may be paid monthly or yearly for leased licenses, or “one off” for owned licenses. Payment must be made by ‘Paypal’, ‘Credit Card’ or ‘Moneybookers’. Other payment methods are permitted at the discretion of Hostedlic. Service will start from the date the license is set up.
All payments are due in full on the monthly renewal date, failure to remit payment on or before the monthly renewal date will result in a late fee of 5% of the invoice total added to your invoice. If after a further 5 (five) days the full payment has not been received (including late fee amount) Hostedlic reserves the right to cancel or suspend any and all services without further notice.
All payment is to be made in United States of America dollar ($) / Viet Nam Dong (VND) unless stated otherwise.
Abusive behavior not limited to swearing, cursing, insulting, and or threatening behaviour towards Hostedlic, its staff or customers is strictly forbidden. Personal abuse of ANY kind, whether transmitted across live chat, an instant messenger, email, support ticket, forum or telephone will result in immediate termination of service. In this event the customer will not be issued ANY refund.
It is the customers duty to keep Hostedlic informed of any changes of personal details. This includes and it not limited to your email address, address and telephone number. Your new personal details must be sent three days prior to any new communication being sent to the customer. E-mail is the preferred contact method for general communication. Hostedlic will not be held responsible for any loss of communication or problems that arise as a result of customers not informing Hostedlic of their current and accurate contact details.
Cancellations and Refunds
Customers may cancel their service at any time. In this event, all start-up incentives and loyalty schemes will be cancelled without refund. If the service is cancelled before the end of the billing period,
Fees charged on a prepay basis are non-refundable. In addition some accounts incur set-up fees, these charges are also non-refundable.
Hostedlic reserves the right to cancel the service and access to the service at any time. If a customer contravenes Hostedlic’s terms of service, a refund will not be issued in the event of a cancellation.
You are required to give Hostedlic 7 (seven) days notice to cancel your service else your contract shall automatically be renewed. Notices should be sent to [email protected]
Quality of Services
Although BT CNTT INVEST LIMITED will make the best efforts to provide quality and uninterrupted services this is not guaranteed. Hostedlic will not be responsible for any damages a service interruption may cause to the client.
Consequential Loss and Compensation
BT CNTT INVEST LIMITED accepts no liability for any loss however so arising suffered as a result of any failure or fault in the license provided by Hostedlic. Any compensation shall be at the discretion of Hostedlic and shall not exceed the pro-rata value of the loss of service provided. This compensation may take the form of an extension of the defective service or substitution with another service of equal or higher value or cash all at the discretion of Hostedlic .
BT CNTT INVEST LIMITED cannot give any guarantee on a setup date for licenses. While most licenses are set up well within 24 hours, Hostedlic will can not guarantee setup within this time frame due to licenses having to be manually processed.
Customer agrees that it shall defend, indemnify, save and hold BT CNTT INVEST LIMITED harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Hostedlic, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostedlic against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hostedlic ‘s server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Hostedlic ‘s server.
BT CNTT INVEST LIMITED will not be responsible for any damages your business may suffer. Hostedlic makes no warranties of any kind, expressed or implied for services we provide. Hostedlic disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Hostedlic and its employees. Hostedlic reserves the right to revise its policies at any time.
BT CNTT INVEST LIMITED and the Hostedlic logo are trademarks of BT CNTT INVEST LIMITED. All rights reserved. All other trademarks are the property of their respective owners.